We offer free shipping on all orders over $100 in the U.S. and flat rate shipping on international orders.
We have the following shipping options available:
Standard - Free | $5 on orders under $100
UPS Ground - $10
UPS 2-Day - $25
UPS Overnight - $35
We do not ship to P.O. Boxes.
Standard - 3-9 business days
UPS Ground - 3-5 business days
UPS 2-Day - 2 business days
UPS Overnight - 1 business day
Please note, shipping time frames do not include our standard 1-2 business day processing time. Orders will be delivered based on the option chosen once the order has been processed and prepared by our facility. Orders are only delivered Monday - Friday.
You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on dogmafactory.com
CHANGING SHIPPING ADDRESS
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
LOST OR STOLEN PACKAGE
If you believe that your package was lost or stolen, please contact Customer Service firstname.lastname@example.org